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Troubleshooting
Problem
Possible Cause
Brush roll window is not
latched.
Debris channel in foot is
clogged.
Filter is clogged and/or is wet.
Streaking or
loss of suction
Mesh screen in dirt tank is
power
clogged.
Filter is clogged.
Filter is wet.
Brush roll is wet and dirty.
Clean water tank or lid is
damaged.
Leaking
Dirty water tank is damaged.
Dirty water tank is full.
Machine is not on storage tray.
Clean-Out
Cycle not
Clean tank low.
working
Dirty water tank is full.
Error Code
Possible Cause
E1
System clog
E2
Brush roll stuck
E3
Fan error
E4
Battery communication error
The battery is to be disposed of safely. See support.BISSELL.ca for battery removal instructions.
Remedies
Reinstall brush roll window.
Clean channel with a paper towel.
Remove debris clogging the screen, then clean
and dry filter.
Remove debris from mesh screen and empty
tank.
Remove filter and remove any debris from filter
screen or underneath the filter.
Check screen and paper pleats for moisture.
Allow to dry for 24 hours before reinstalling.
Clean and dry brush roll.
Remove tank from machine and inspect for
damage on tank and/or lid. If damage is found,
contact BISSELL Consumer Care.
Remove tank from machine and inspect for
damage. If damage is found, contact BISSELL
Consumer Care.
Empty tank.
Place machine on storage tray.
Refill tank.
Empty tank before starting the Clean-Out Cycle.
Remedies
Remove brush roll window and brush roll to
check for clogs. Inspect dirty tank inlet for
clogs. Clean the filter. Remove debris from the
dirty tank screen.
Remove brush roll window and brush roll
to check for debris in foot. Remove any
accumulated hair from brush roll.
Contact BISSELL Consumer Care.
Contact BISSELL Consumer Care.
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