Hotpoint NT M11 91WK EU Guide Rapide page 4

Quick guide
THANK YOU FOR BUYING A HOTPOINT ARISTON PRODUCT.
TROUBLESHOOTING
In order to receive a more complete assistance,
Before contacting the After-sales Service, refer to the table below. Often the malfunctions are minor and can be solved in few please register your product on
www.hotpoint.eu/register
minutes.
Malfunction Possible cause
PLEASE SCAN THE QR CODE ON YOUR APPLIANCE IN ORDER TO REACH MORE INFORMATION.
The drying An appropriate maintenance was not carried out. Refer to the Cleaning & Maintenance section and perform the
times are very
long.
The garments are too wet.
Room temperature.
The programme, the time and/or the drying level
set are not suitable for the type and the amount
of load inserted into the dryer.
The dryer may be overloaded.
The tumble The "On/Off " button was not pressed.
dryer does not
The plug is not inserted into the socket.
turn on.
The socket
A power failure occurred.
The tumble The door has not been closed properly.
dryer does not
A time delay was set to the start of the cycle.
start.
The "Start/Pause" button was not pressed.
The Key Lock function was enabled (for machines
equipped with this option).
Garments are
wet at cycle
Small load.
completion.
Large loads or heavier fabrics.
The drying cycle was paused and then not
reactivated within 15 minutes, causing the
machine to shut down.
A power failure might have occurred, causing the
machine to shut down.
Lights on or fl ashing
Water tank
The water tank is full.
Door fi lter
Failure of the air fl ow necessary for machine
operation.
Bottom fi lter*
The bottom fi lter requires cleaning.
The presence
of wrench
symbol signals a
malfunction. The machine sensors detected a failure.
*Note: some models are auto-cleaning and not equipped with bottom fi lter. Please refer to the Cleaning & Maintenance section.
Policies, standard documentation, ordering of spare parts and additional product information can be found by:
• Using QR code in your appliance
• Visiting our website docs.hotpoint.eu and parts-selfservice.whirlpool.com
• Alternatively, contact our After-sales Service
Service, please state the codes provided on your product's identifi cation plate.
is faulty.
(See phone number in the warranty booklet). When contacting our After-sales
Before using the appliance carefully Before using the appliance carefully
read the Safety Instruction. read the Safety Instruction.
Solution
operations described.
Carry out a washing cycle with higher spin speed to remove as much
water as possible.
The drying time may be longer if the room temperature falls outside
the 14–30°C range.
Refer to Programmes and Options sections to fi nd the programme
and options most suitable for the type of load.
Refer to the Programmes section to check the max load for each
programme.
Press the "On/Off " button.
Insert the plug into the socket.
Try to plug another appliance in the same socket. Do not use
connecting electrical devices to the socket, such as adapters or
extensions.
Wait for the power supply to be restored and switch the fuse on again
if necessary.
Close the door.
For machines equipped with this function: wait for the set delay to
end or switch the machine off to reset it. Refer to the Options section.
Press the "Start/Pause" button.
If Key Lock was selected, disable it. Switching the machine off will not
disable this option. Refer to the Options section.
The automatic programme has not sensed the required fi nal moisture
so that the dryer completes the programme and stops. If this happens
simply select an additional short period of drying or select Extra Dry
option if available.
Dryness levels can be modifi ed to the specifi c dryness desired.
Extra Dry is recommended for ready to wear items.
The drying cycle has to be set up once more and restarted.
The drying cycle has to be set up once more and restarted.
Empty the water tank. Refer to the Cleaning & Maintenance section.
Clean the door fi lter and check whether air intake is free. Carrying out
these operations improperly may cause damages. Refer to Cleaning &
Maintenance section.
Clean the bottom fi lter. Refer to Cleaning & Maintenance section.
Switch the dryer off and unplug it. Open the door immediately and
pull laundry out, to allow the heat to dissipate. Wait for about 15
minutes. Reconnect the dryer to the power supply, load the laundry
and restart the drying cycle. If the problem still occurs, contact
the After-Sales Service Centre and communicate the letters and
digits fl ashing on the display.
For instance: F3 and E2.
EN
EN
03/2024