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undertaken by our authorised
service branch.
Processing in Case of
Guarantee
To ensure quick handling of you
issue, please follow the follow-
ing directions:
• Please have the receipt
and identification number-
(IAN 418056_2210) ready
as proof of purchase for all
enquiries.
• Please find the item number on
the rating plate.
• Should functional errors or
other defects occur, please
initially contact the service
department specified below
by telephone or by e-mail.
You will then receive further
information on the processing
of your complaint.
• After consultation with our cus-
tomer service, a product recor-
ded as defective can be sent
postage paid to the service
address communicated to you,
with the proof of purchase
(receipt) and specification of
what constitutes the defect
and when it occurred. In order
to avoid acceptance problems
and additional costs, please
be sure to use only the ad-
dress communicated to you.
Ensure that the consignment
is not sent carriage forward
or by bulky goods, express or
other special freight. Please
send the equipment inc. all
accessories supplied at the
time of purchase and ensure
adequate, safe transport pack-
aging.
Repair Service
For a charge, repairs not
covered by the guarantee can
be carried out by our service
branch, which will be happy
to issue a cost estimate for
you. We can handle only
equipment that has been sent
with adequate packaging and
postage.
Attention: Please send your
equipment to our service
branch in clean condition and
with an indication of the de-
fect. Equipment sent carriage
forward or by bulky goods,
express or other special freight
will not be accepted.
We will dispose of your defect-
ive devices free of charge when
you send them to us.
GB MT
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