Troubleshooting
Problem
Seal LED flashing
Vacuum Pump is running, but
bag is not evacuating air
Bag is not sealing
No lights on the control
paneL
Upper Gasket is loose or has
a tear.
Nothing happens when
appliance lid is closed/locked.
Liquid sucked out and filled
the drip tray.
Solution
• Always wait 20 seconds between seals.
• Vacuum pump running more than 120 seconds. Under heavy usage appliance will shut off automatically
and Light will flash. See next section 'Vacuum Pump is running, but bag is not evacuating air.
• When using liquid mode, if vacuum sealing thicker sauces, soups, or creams (i.e. cream of mushroom)
keep inside walls of bag above liquid clear from food debris or drips as much as possible.
• If making a bag from a Roll, make sure one end of the bag is sealed. (See "How to Make a FoodSaver
Bag" on pg 7.
• Adjust the bag and try again. Make sure the open end of the bag is curved down inside the Drip Tray.
• Check for wrinkles in bag along Sealing Strip. To prevent wrinkles in the seal, gently stretch bag flat while
inserting bag into Drip Tray.
• Open unit and make sure upper gasket has no foreign objects, dirt or debris on it (See "Care & Cleaning"
on pg. 9.
• Check for food debris around seal area. If present, clean Gasket (See "Care & Cleaning" on pg. 9.
• If using food with a lot of liquid, use the Liquid mode to prevent excessive amount of juices or liquid from
being sucked out of the bag.
• Bag has wrinkles: To prevent wrinkles in the seal, gently stretch bag flat while inserting bag into Vacuum
Channel.
• Make sure unit is turned on.
• Unit overheated. Wait several minutes for unit cool down.
• Make sure unit is plugged in.
• Make sure wall outlet is functional.
• Make sure Appliance lid is down and fully closed
• Make sure unit is turned on.
• Contact consumer services at the number or website listed below.
• Make sure unit is plugged in.
• Make sure unit is turned on.
• Make sure wall outlet is functional.
• Lightly press down on lid.
• Make sure that you are using the liquid mode if you have vac/sealing soups, sauces,marinade, or salsas
in a vacuum bag.
• Make sure not to overfill bag with liquid. Max fill for Easy Fill bags: Quart bag = lqt, Gallon bag = 0.5gal,
Max fill for regular bags: Leave a minimum of 5.5 inches for quart bag, 8.5 inches for gallon bag from the
top of the bag to the liquid. Liquids must have a viscosity of 1.39 mPa.s or higher.
• NOTE: Carefully place the bag in an upright position next to the machine and then slowly insert the end of
the bag for door activation.
• Make sure that the liquid is not too thin. A good reference is no thinner than chicken noodle soup.
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