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WiFi
Problem
The dishwasher's network
symbol
does not appear on
the display.
Connection setup failed
Add device failed
The dishwasher is shown as
disconnected in the ATAG
Connect Life app.
Software update failed.
Possible causes
The dishwasher is not
connected to your wireless
network.
WiFi connection is deactivated.
The dishwasher cannot access
your wireless network. Or the
router is not connected to the
internet.
Your smartphone/tablet is not
connected to your wireless
network. Or the router is not
connected to the internet.
WiFi connection is deactivated.
The network connection was lost
or the dishwasher lost power
due to a power failure.
Troubleshooting
Action
Connect the dishwasher to your
wireless network. See the
chapter WiFi connection.
Activate WiFi connection.
See WiFi connection Off / WiFi
connection On in the chapter
WiFi connection.
Check that the router is
connected to the internet.
Make sure your wireless network
is using 2.4 GHz and is visible.
Try moving the router closer to
the dishwasher if the signal is
too weak.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest service centre.
Check that the router is
connected to the internet.
Check that your
smartphone/tablet is connected
to your wireless network.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest service centre.
Activate WiFi connection.
See WiFi connection Off / WiFi
connection On in the chapter
WiFi connection.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest service centre.
Make sure that the power supply
is not interrupted and that the
network connection is stable
before trying again. If the
problem persists, contact your
nearest service centre.
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