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troubleshooting
If one or more functions on the bed base have stopped operating:
ADJUSTABLE BASE
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding
obstructing the movement of the base.
•
Check to ensure the blue LED light is illuminated on the control box. If there is no light, verify that the input and power
cords are properly connected.
•
Unplug the base for 1 minute to reset the electronic components.
•
Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical
surge protector is recommended).
REMOTE CONTROL
•
Ensure that your remote batteries are properly installed or do not need replacing.
•
Ensure Child Lock feature is not enabled. See page 9 for more information.
•
Ensure that the remote control is paired to the bed base. See page 9 for more information.
If issue is not resolved by following the instructions above, locate serial number on warranty card or
back of remote and call Customer Service: US 1-800-499-1965 | Canada 1-800-268-4414
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