Warranty and service
Q
Our device was manufactured with the greatest of care. Nevertheless,
in the event of a malfunction we guarantee the quality and function of
the product within the scope of our terms of guarantee.
The warranty period is 36 months and begins on the date of purchase.
Please retain your receipt as proof of the purchase date. The statutory
warranty is not restricted by this guarantee.
The guarantee excludes:
- parts subject to regular wear and tear such as all trimming and
cutting parts.
- damage to fragile parts.
- damage resulting from unauthorised interference.
- damage resulting from the use of non-original spare parts.
- damage resulting from improper handling.
- damage resulting from force majeure.
- damage resulting from non-compliance with the care instructions.
- batteries.
We are furthermore unable to assume liability for the consequences of
improper use of the device.
Procedure in the case of warranty
In order to ensure quick processing of your request, please follow the
instructions below:
• Please have your receipt and the product number (e.g. IAN 12345)
available for any queries and as proof of purchase.
• Please take the product number from the type plate engraving, from
the title page of your instructions (bottom left) or from the label on
the rear side or underside.
Warranty and service
GB
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