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Troubleshooting
Attention message displayed
• Check the inputted signal.
NOTE:The attention message may display when power on
the Diamond Pro monitor. In case that the attention
message disappear after in a little while, there is no
problem at the inputted signal.
Self check function
• Press any control button on the front of monitor when
you see a problem on the screen.
- In case that all R, G and B colors are seen in the
diagnosis message, the Diamond Pro monitor has no
problem. In case that some color is lack in the
message, the Diamond Pro monitor has a problem.
Contact Customer Service.
- In case that no diagnosis message displayed with LED
lit in green, power off the computer.
• Check the signal cable and computer in case that the diagnosis message
displayed.
• Contact Customer Service in case that the diagnosis message still does not
display.
- In case that no diagnosis message displayed with LED lit in orange.
• Check the signal cable and computer.
• Move the mouse or press any key on the keyboard.
- In case that no diagnosis message displayed with LED lit in green and
orange.
• Contact Customer Service.
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