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Troubleshooting Guide
Always turn off power before inspecting. Failure to observe this precaution can result in a
serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the problem
persists, contact your dealer.
Problem
Control Panel will
not illuminate
Power indicator is
flashing (GREEN)
Ionization
indicator is
flashing (BLUE)
while the display
reads '00'
The number
displayed on the
control panel is
lower than the
selected level
Low copper level
after 7-10 days of
operation
High copper level
Possible Cause
No power to the
Control Panel
Controller failure
Excessive corrosion or
debris lodged between
the electrodes
Insufficient water flow
through the electrodes
Ionization level is set
to '00'
Control Panel cannot
detect a connection to
the electrode
The electrodes are not
fully immersed in water
Electrodes are fully
depleted
The water is not
conductive enough to
support the selected
ionization level
Electrode are almost
depleted
Level of ionization set
too low
Copper ions being
consumed within the
water feature as they
break down excessive
organics
Level of ionization set
too high
Possible Solution
Inspect the GFCI outlet / 12 volt AC
transformer output
Contact Dealer for repair/ replacement
Remove the electrodes by rotating ¼
turn counter clockwise. Inspect
electrodes and remove any debris.
Increase water flow/ tubing diameter
Raise ionization level on the control panel
Inspect the quick-connect plug on the
Electrode and verify that the line to the
control panel is not damaged
Check the water flow through the
electrode housing and verify that the
housing is full of water.
Replace depleted electrodes with
TRION2-RA replacement
Refer to Water Conductivity on page 5
Replace depleted electrodes with
TRION2-RA replacement
Increase the level of ionization and
monitor copper levels
Remove decomposing leaves, debris
and string algae from the water feature
to reduce organic loads and monitor
copper levels
Reduce ionization level to '00' on the
display until test results are below .03
ppm. A partial water change will also
aid in reducing copper levels
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