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• Contact the factory
9 The unit is installed under mechanical strain
• Check the installation, use rubber spacers if neces-
sary
9.0.6 Further steps for troubleshooting
If the points listed here do not rectify the fault, con-
tact our customer service. They can help you as follows:
• Telephone or written support from customer service
• On-site support from customer service
• Inspection or repair of the unit at the factory
Please note that you may be charged for some ser-
vices provided by our customer support. For more
details, please contact customer service.
10 Spare parts
Spare parts can be ordered from the manufacturer's
customer service. To avoid queries and incorrect orders,
the serial and/or article number must always be sup-
plied.
Technical changes reserved!
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WILO SE 10/2011 V4.1WE