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Troubleshooting
Before calling for service, please check through this section.
Problem
My bread does not rise
The top of my bread is uneven
My bread is full of air holes
My bread seems to have
collapsed after rising.
My bread has risen too much.
Why is my bread pale and
sticky?
There is excess flour around the
bottom and sides of my bread.
Why has my bread not mixed
properly?
[All bread]
The quality of the gluten in your flour is poor, or you have not used strong flour. (Gluten quality
can vary depending on temperature, humidity, how the flour is stored, and the season of
harvest)
Try another type, brand or another batch of flour.
The dough has become too firm because you haven't used enough liquid.
Stronger flour with higher protein content absorbs more water than others, so try adding an
extra 10-20 mL of water.
You are not using the right type of yeast.
Use a dry yeast from a sachet, which has 'instant yeast' written on it.
This type does not require pre-fermentation.
You are not using enough yeast, or your yeast is old.
Use the measuring spoon provided. Check the yeast's expiry date. (Keep in fridge)
The yeast has touched the liquid before kneading.
Check that you have put in the ingredients in the correct order according to the instructions.
(P. 14)
You have used too much salt, or not enough sugar.
Check the recipe and measure out the correct amounts using the measuring spoon provided.
Check that salt and sugar is not included in other ingredients.
[Speciality bread]
Einkorn wheat was used when baking speciality bread and/or a lot of flour other than spelt flour
were used.
The spelt flour should be up to 60% of the entire flour when you use more than two kinds of
flour other than spelt. The rye and the rice flour should be up to 40% of the entire flour and
buckwheat flour should be up to 20% of the entire flour.
You have used too much yeast.
Check the recipe and measure out the correct amount using the measuring spoon
provided.
You have used too much liquid.
Some types of flour absorb more water than others, so try using 10-20 mL less water.
The quality of your flour isn't very good.
Try using a different brand of flour.
You have used too much liquid.
Try using 10-20 mL less water.
You have used too much yeast/water.
Check the recipe and measure out the correct amount using the measuring spoon (yeast)/
cup (water) provided.
Check that excess water amount is not included in other ingredients.
You have not used enough flour.
Carefully weigh the flour using scales.
You are not using enough yeast, or your yeast is old.
Use the measuring spoon provided. Check the yeast's expiry date. (Keep in fridge)
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You will need to remove
the bread from the bread pan and start again with new ingredients.
You have used too much flour, or you are not using enough liquid.
Check the recipe and measure out the correct amount using scales for the flour or the
measuring cup provided for liquids.
You haven't put the kneading blade in the bread pan.
Make sure the kneading blade is in the bread pan before you put in the ingredients.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You might be able to start
the loaf again, though this might give poor results if kneading had already begun.
Cause Action
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