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20.1. Do you need more help?
If the above suggestions did not solve a specific problem, please contact us.
The following information would help us:
•
What external devices are connected?
•
What messages appear on the screen?
•
When operating the product, at which step did the problem occur?
•
How is your computer configured?
•
What software were you using when the problem occurred?
•
What steps have you already taken to try and rectify the problem?
•
Please provide your customer number if you have one.
21. Cleaning
Follow the instructions below to increase the service life of the product:
•
Always unplug the mains adapter and disconnect all the cables before
cleaning the product.
•
Do not use solvents, corrosive agents or aerosol-based detergents to
clean the product.
•
Clean the product with a soft, lint-free cloth.
Please keep the packaging and do not use anything other than this packag-
ing to transport the product.
ATTENTION!
None of the parts inside the device require cleaning or
maintenance.
Cleaning
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