10. Technical support
This product has been thoroughly and successfully
tested in our test laboratory with a wide variety of de-
vices. However, the drivers will need to be updated
from time to time. This is because there may be com-
patibility problems with other components (programs,
devices) which have not yet been tested. The follow-
ing website contains driver updates and the latest in-
formation about your product:
Internet: http://www.medion.com
10.1. Do you need more help?
If the suggestions in the previous sections did not
solve your problem please contact us. To make it eas-
ier for us to help you, please have the following infor-
mation to hand:
•
How is your computer configured?
•
What peripheral devices do you use?
•
What messages appear on the screen?
•
What software were you using when the problem
occurred?
•
Which steps have you already taken to solve the
problem?
•
Please provide your customer number if you have
one.
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