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TROUBLESHOOTING &WARRANTY
RESETTING THE SCANNER
If the scanner's display locks up or stops operating properly, you might need to reset the
scanner.
CAUTION
This procedure clears all the information you have stored in the scanner. Before you
reset the scanner, try turning it off and on to see if it begins working properly. Reset the
scanner only when you are sure it is not working properly.
●
Turn off the scanner.
●
While holding down ▲ and ▼, turn on the scanner.
●
It takes about 1 second to initialize and CLEAR appears.
SERVICE ADDRESS & WARRANTY MATTERS
Alan Electronics GmbH provides special service partners for different kind of products. If
you should not be able to solve any problem with your scanner, please contact our service
Hotline first via phone or e-mail.
According to our experience, in most cases technical problems are basing on interpretation
problems of user manual or functions and can be solved already by a simple phone call.
If a problem continues, please call the Hotline and ask for the correct service address for
this product. During the European 2 years warranty period, products sold in Germany will
be repaired (or exchanged) by our service provider:
Download-Server for technical documentation:
Manufacturer: Alan Electronics GmbH, Daimlerstr. 1g, 63303 Dreieich, Germany
Technical enquiries and repair matters:
e-mail:
service@albrecht-midland.de
Repair enquiries:
Phone
(+49) (0)6103 94 81 66
Customers in other countries please contact the local distributor.
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www.service.alan-electronics.de
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