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TROUBLESHOOTING
General
If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website 'www.atag.nl'.
Symptom
A slight smell is noticeable
the first few times the hob
is used.
The pans make a noise while
cooking.
The hob is not working and
the control light doesn't light
up.
A fuse blows as soon as the
hob is switched on.
EN 10
Possible cause
The new appliance is
heating up.
This is caused by the energy
flowing from the hob to the
saucepan.
There is no power supply
due to a defective cable or
a faulty connection.
The hob has been wrongly
connected.
Solution
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
At high settings this is
perfectly normal for some
pans. It will not damage either
the pans or the hob.
Check the fuses or the electric
switch (if there is no plug).
Check the electrical
connections.
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