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CUSTOMER ASSISTANCE SERVICE
If you cannot identify the cause of the operating anomaly, switch off the
appliance and contact the Assistance Service.
PRODUCT SERIAL NUMBER. Where can I find it?
It is important you to inform the Assistance Service of your product code
and its serial number (a 16 character code which begins with the number 3);
this can be found on the guarantee certificate or on the data plate located
on the appliance.
It will help to avoid wasted journeys to technicians, thereby (and most
significantly) saving the corresponding callout charges.
This appliance is marked according to the European directive
2012/19/EU on Waste Electrical and Electronic Equipment
(WEEE).
WEEE contains both polluting substances (which can cause
negative consequences for the environment) and basic components (which
can be re-used). It is important to have WEEE subjected to specific
treatments, in order to remove and dispose properly all pollutants, and
recover and recycle all materials.
Individuals can play an important role in ensuring that WEEE does not
become an environmental issue; it is essential to follow some basic rules:
WEEE should not be treated as household waste;
WEEE should be handed over to the relevant collection points managed by
the municipality or by registered companies. In many countries, for large
WEEE, home collection could be present.
In many countries, when you buy a new appliance, the old one may be
returned to the retailer who has to collect it free of charge on a one-to-one
basis, as long as the equipment is of equivalent type and has the same
functions as the supplied equipment.
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