Troubleshooting Guide; Corrective Action - Hatco RHW Série Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
Symptom
Food well not hot enough.
Food well too hot.
No heat.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest authorized Hatco Service agency or Hatco
for assistance. To locate the nearest Service agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Probable Cause
Temperature setting too low.
Wrong pot installed in unit.
Heating element not working.
Temperature Control not working properly.
Voltage supplied is incorrect.
Temperature setting too high.
Temperature Control not working properly.
Voltage supplied is incorrect.
Unit turned off.
Circuit breaker tripped.
Temperature Control not working properly.
Heating element not working.
High-limit switch tripped.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Use mode Button to change from Low Power to Full
Power setting.
Use Temperature Button to change to higher
temperature setting.
Use specially-designed round pots for RHW models
from Hatco only. Other pots may not provide the
proper contact between the unit and the pot.
Contact authorized Service agent or Hatco for
assistance.
Contact authorized Service agent or Hatco for
assistance.
Verify correct voltage is supplied to unit. Low supply
voltage will cause improper heating.
Use mode Button to change from Full Power to Low
Power setting.
Use Temperature Button to change to lower
temperature setting.
Contact authorized Service agent or Hatco for
assistance.
Verify correct voltage is supplied to unit. High supply
voltage will cause unit to overheat and my damage
the unit.
Use On/Off Button to turn on unit. Follow procedure
in OPERaTION section.
Reset circuit breaker. If circuit breaker continues to
trip, contact authorized Service agent or Hatco for
assistance.
Contact authorized Service agent or Hatco for
assistance.
Contact authorized Service agent or Hatco for
assistance.
make sure pot is properly placed in the well.
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English
WARNING

Corrective Action

Form No. RHWm-0816