Troubleshooting.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
Problem: Fan fails to operate.
Solutions:
1. Check power to wall switch/wall control.
2.Verify that wall control (optional use) is wired
properly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 11).
5. Check that red light on handheld remote control
turns on when a button is pressed indicating that the
battery is good.
Problem: Light kit not lighting.
Solutions:
1. Check wall switch to fan/wall control.
2. Check that wires in canopy are wired properly.
3. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 11).
Problem: Fan and light fail to operate with handheld
remote control and/or wall control.
Solutions:
1. Check battery power to handheld remote control
and/or wall control.
2. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 11).
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit provided in one of the
hardware packs. If no blade balancing kit is provided,
please call Customer Support,1-800-486-4892, to
request one.
2. Check to be sure set screw(s) on motor housing
yoke is (are) tightened securely.
3. Check to be sure set screw on hanging ball is
tightened securely.
Parts Replacement.
For parts and information, please refer to
"Parts Inventory" on page 3.
Craftmade Customer Support:
1-800-486-4892
www.craftmade.com
JMLI2201
Warranty.
CRAFTMADE™ LIFETIME LIMITED WARRANTY:
CRAFTMADE warrants this fan to the original
household purchaser for indoor use under the
following provisions:
1-YEAR WARRANTY: CRAFTMADE will replace or
repair any fan which has faulty performance due
to a defect in material or workmanship. Contact
Craftmade Customer Service at 1-800-486-4892
to arrange for return of fan. Return fan, shipping
prepaid, to Craftmade. We will repair or ship you
a replacement fan, and we will pay the return
shipping cost.
5-YEAR WARRANTY: CRAFTMADE will repair or
replace, at no charge to the original purchaser,
any fan motor that fails to operate satisfactorily
when failure results from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to
Craftmade Industries. We will repair or ship
purchaser a replacement motor and Craftmade
will pay the return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY:
CRAFTMADE will repair the fan, at no charge for
labor only to the original purchaser, if the fan
motor fails to operate satisfactorily when failure
results from normal use. Parts used in the repair
will be billed to the purchaser at prevailing prices
at time of repair.
The purchaser shall be responsible for all costs
incurred in the removal, reinstallation and
shipping of the product for repairs.
This warranty does not apply when damage
from mechanical, physical, electrical or water
abuse results in causing the malfunction.
Deterioration of finishes or other parts due to
time or exposure to salt air is specifically
exempted under this warranty.
Neither Craftmade nor the manufacturer will
assume any liability resulting from improper
installation or use of this product. In no case shall
the company be liable for any consequential
damages for breach of this, or any other
warranty expressed or implied whatsoever. This
limitation as to consequential damages shall not
apply in states where prohibited.
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