cecotec CONGA 2299 ULTRA HOME VITAL Manuel D'instructions page 29

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Cleaning the dirt duct
If the light indicator is red when the dirt-disposal bag is not full, unplug and rotate the unit
to check if there is a blockage in the transparent cover. If so, remove the screws with a
screwdriver, open the transparent cover, and remove what's causing the blockage. Then,
re-screw the cover.
Maintenance
Cleaning of the infrared lens and the charge indicator. Fig. 12.
Use a clean, dry, soft cloth to wipe dust from the infrared lens and charge indicator. It is
recommended to clean them once a month.
Cleaning the fan support Fig. 13.
Check the fan filter holder for lint and dirt remains. If so, remove them with a clean, dry cloth. It
is recommended to clean it once a month.
6. TROUBLESHOOTING
Beeps while the light is red:
Beeps Error Solution
1 Driving-wheel Check if the driving wheel is blocked.
fault
2 Robot's side brush Check if the side brushes are blocked and clean them.
error
3 Fan error Clean the dust or objects that may be blocking the air inlet
channel.
4 Main-brush fault Check if the main brush is blocked or tangled and clean it.
Other possible scenarios:
Problem Solution
The robot vacuum cleaner Make sure the battery is fully charged.
does not activate. If the problem persists, reset the robot vacuum cleaner by pressing
the RESET button.
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CONGA 2299 ULTRA HOME VITAL
The robot vacuum cleaner Check if the robot vacuum cleaner is trapped or stuck with any
suddenly stops working. obstacle.
Check the battery level.
If the problem persists, turn the robot off and then on again. If the
issue persists, press the RESET button.
The programming function Check if the robot battery is too low to turn on.
does not work.
Suction power level is very Check if there are obstructions blocking the air inlet.
low. Empty the tank.
Clean the filters with a vacuum cleaner or a self-cleaning brush.
Check if the filters are wet.
Dry the filters in a natural way before using them. Make sure they
are completely dry, if there are any moisture remains, they could
reach the motor and damage the robot.
The robot vacuum cleaner Check if the charging base indicators are on. Otherwise, contact the
does not charge. official Technical Support Service of Cecotec.
Clean the charging terminals with a clean, dry cloth.
Check if the robot beeps when it gets to the charging base. Contact
the official Technical Support Service of Cecotec.
The robot does not return Remove the objects 1 metre on the left and right, and 2 metres in
to the self-emptying base. front of the charging base.
The robot will return to the charging base faster when it is near it.
When it is far, it will take more time to identify it. Clean the charging
terminals.
The main brush does not Clean the main brush.
spin. Check if the main brush is installed correctly.
The robot movements or Carefully clean the sensors with a clean, dry cloth.
route are unusual. Restart the robot vacuum cleaner. To do this, switch the robot off
and on or do a RESET.
Self-emptying base
Problem Solution
Dirt-disposal bag missing, Check if the dirt-disposal bag is missing–if so, replace the bag.
or fan does not start. Check that the dirt-disposal bag is installed correctly.
Frequent emptying may cause overheating or fan failure. Wait a
couple minutes before starting a new emptying.
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