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Troubleshooting
To troubleshoot the charger, see your charger's Instructions for use.
Symptom
The hearing aid LED light
remains turned OFF when
the hearing aid is placed
in the charger
The hearing aid LED light
blinks GREEN when it's
placed in the charger
The hearing aid LED light
blinks ORANGE when the
hearing aid is placed in
the charger
Pairing issue with
Apple device
62 About Start-up Handling Options Tinnitus Warnings
All manuals and user guides at all-guides.com
Possible causes
The charger is not turned ON
The hearing aid or charger's temperature is either too warm or too
cold
Charging is incomplete. The room temperature exceeds
+35°C (+95°F), which prolongs the charging time. The charger has
stopped charging to protect the battery.
The hearing aid is incorrectly seated in the charger
Hearing aid has not been in use for a prolonged period of time
System error
Bluetooth connection failed
Only one hearing aid is paired
More info