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Table 24: Troubleshooting: Ship Lithium Charge
Problem
Blinking red LED and display (if available)
shows WRONG BATT TYPE CANNOT SHIP
LI.
Blinking red LED and display (if available)
shows SHIP INCOMPLETE Low Capaci-
ty:yy%.
Blinking red LED and display (if available)
shows RADIO POCKET CANNOT LT STORE or
CHARGING POCKET CANNOT SHIP LI.
Chapter 10 : Charger Troubleshooting
What to do...
•
Remove the battery from the pocket. Verify
that the battery is not attached to a radio.
•
Verify that the battery is an IMPRES 2 or
other authorized Motorola Solutions Lithium-
Ion battery. Other batteries may not charge.
•
Clean the IMPRES 2 or other authorized
Motorola Solutions Lithium-Ion battery elec-
trical contacts using a dry cloth.
•
Remove power from the charger, then clean
the pocket electrical contacts using a dry
cloth.
•
Try replacing the battery with another IM-
PRES 2 or other authorized Motorola Solu-
tions Lithium-Ion battery. If the fault no lon-
ger exists, take the faulted battery out of
service. If the fault persists with the replace-
ment battery, take the charger out of serv-
ice.
The Potential Capacity of the authentic Motor-
ola Solutions Lithium-Ion battery may be less
than the Ship Lithium limit. The battery may be
nearing End of Life.
The charger pocket is not the standard pock-
et for charging a battery through electrical con-
tacts between the charger and the battery.
•
A Radio Pocket is a special pocket in which
the battery is attached to a radio, there are
no external contacts on the battery, and
the battery is charged through electrical con-
tacts on the radio.
•
A Charging Pocket is a pocket that uses
charger energy for a special purpose, such
as USB charging ports.
Move the battery to a standard pocket or re-
place the Radio Pocket or Charging Pocket with
a standard pocket.
MN008454A01-AB
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