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PROBLEM
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas. (This is normal for
the burner lighting tube.)
Symptoms:
Burners do not light.
OR
Burners have a small, flickering flame in the HI
position.
OR
Grill temperature only reaches 250° to 300° in the HI
position.
Burner does not light.
OR
Flame is low in HI position.
Experiencing flare-ups:
m CAUTION: Do not line the slide-out
grease tray with aluminum foil.
Burner flame pattern is erratic. Flame is low when
burner is on HI. Flames do not run the whole length of
the burner tube.
Inside of lid appears to be "peeling." (Resembles paint
peeling.)
Cabinet doors are not aligned.
Grill seems to lose heat when cooking in cold weather
temperatures of 50°F or colder.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site.
Log onto www.weber.com.
TROUBLESHOOTING
CHECK
Inspect spider/insect screens for possible obstructions.
(Blockage of holes.)
The excess flow safety device, which is part of the grill to
tank connection, may have been activated.
Is LP fuel low or empty?
Is fuel hose bent or kinked?
Does burner light with a match?
Did you use the snap igniter several times until the main
burner lit? Refer to "MAIN BURNER IGNITION."
Does the igniter work? Do you see a spark when you
repeatedly use the snap igniter?
Are you preheating grill in the prescribed manner?
Are the cooking grates and Flavorizer
coated with burned-on grease?
Is the slide-out grease tray "dirty" and not allowing
grease to flow into catch pan?
Are burners clean?
The lid is porcelain enamel or stainless steel, not paint.
It cannot "peel." What you are seeing is baked-on grease
that has turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Check the adjustment pin on the bottom of each door.
Is there frost/ice on the outside of the LP tank?
Clean spider/insect screens. Refer to "ANNUAL
MAINTENANCE."
To reset the excess flow safety device, turn all burner
control knobs and the tank valve off. Disconnect the
regulator from the tank. Turn burner control knobs to HI.
Wait at least one minute. Turn burner control knobs to
OFF. Reconnect the regulator to the tank. Turn tank valve
on slowly. Refer to "MAIN BURNER IGNITION."
Refill LP tank.
Straighten fuel hose.
Clean burners. Refer to "MAINTENANCE."
Make sure to hold the control knob in for two seconds
after snapping the igniter and seeing the orange flame
from the burner lighting tube.
Try manually lighting the burner. Refer to "MAIN
BURNER MANUAL IGNITION." Call Customer Service.
Turn all burners on HI for 10 to 15 minutes for
preheating.
bars heavily
Clean thoroughly. Refer to "CLEANING."
®
Clean slide-out grease tray.
Clean burners. Refer to "MAINTENANCE."
Clean thoroughly. Refer to "CLEANING."
Loosen adjustment nut/s. Slide door/s until aligned.
Tighten nut/s.
The liquid propane in the tank turns to vapor too slowly
to supply the burners with gas. This is due to the air
temperature cooling the LP tank, which slows the
vaporization process. Turn off burner control knobs and
the LP tank. Replace with a spare LP tank and resume
cooking.
SOLUTION
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