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Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is
not functioing correctly, you can carry out some easy checks before calling for service,
please see below.
WARNING
1.Don't try to repair the appliance yourself. If the problem persists after you have made
the checks mentioned below, contact a qualified electrician, authorized service
technician or the shop where you purchased the product.
2.A child entrapment warning statement is included below.
DANGER
Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.
Problem
Appliance is
not working
correctly
Odors from the
compartments
Noise from the
appliance
Possible Cause & Solution
Check whether the power cord is plugged into the power
outlet properly.
Check the fuse or circuit of your power supply, replace
if necessary.
The room temperature may be too low. Try setting the
refrigerator or freezer temperature to a colder level to solve
this problem.
It is normal that the freezer is not operating during the defrost
cycle, or for a short time after the appliance is switched on to
protect the compressor.
The interior may need to be cleaned
Some food, containers or wrapping may cause odors.
The sounds below are quite normal:
Compressor running noises.
•
•
Air movement noise from the small fan motor in the freezer
compartment or other compartments.
Gurgling sound similar to water boiling.
•
Popping noise during automatic defrosting.
•
Clicking noise before the compressor starts.
•
Clicking noise when you get the water.
•
The motor running noises when you get ice.
•
Other unusual noises are due to the reasons below and may
need you to check and take action:
The cabinet is not level.
The back of appliance is touching the wall.
Bottles or containers have fallen or are rolling.
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