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Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To determine what you
should do, check the list of codes in the table below, and then try the suggested actions.
Information code
Close the dryer door
and try again
Clean filter before
use / Check filter is
inserted correctly
Check heat exchanger
cover is inserted
correctly
Check drainage /
Check tank and drain
hose / Check for leaks
and restart / Empty
tank & hold
FC
9C1
dF
tC
tC5
68
English
DV8900HB_SimpleUX_WEB_OID57652_01_English.indd 68
DV8900HB_SimpleUX_WEB_OID57652_01_English.indd 68
Meaning
Operating the dryer with the door
open.
Lint filter problem
Internal heat exchanger cover
problem
Draining malfunction
Draining pump malfunction
Frozen draining hose
Water tank full
Invalid power source frequency.
The electronic control needs to be
checked.
Incorrect door switch.
Air temperature sensor problem
Compressor temperature sensor
problem
Action
• Make sure the door is properly closed.
• Make sure laundry is not caught in the
door
• Check the lint filter assembly.
• Clean the lint filter.
• If this continues, call for service.
• Check the internal heat exchanger
cover assembly.
• If this continues, call for service.
• Make sure the draining hose is not
bent or damaged.
• If the hose is frozen, wrap the hose
with a towel soaked in warm water for
approximately ten minutes to thaw
the hose.
• Empty the water tank, turn on the
dryer, and start again.
• If this continues, call for service.
• Try restarting the cycle.
• If this information code remains,
contact a Samsung service center.
• Check if power cord is connected
properly.
• Check if the electrical outlet is working
properly.
• If the information code remains,
contact a Samsung service center.
• Contact a Samsung service center.
• Clean the lint filter and the heat
exchanger.
• If this continues, call for service.
• Wait two to three minutes.
• Turn the power back on and start
again.
2023/6/29 15:28:08
2023/6/29 15:28:08
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