Maintenance; Calibration; Cleaning; Troubleshooting - OHAUS Scout STX123 Mode D'emploi

EN-38

6. MAINTENANCE

6.1 Calibration

Periodically verify calibration by placing an accurate weight on the balance and viewing the
result. If calibration is required, perform a Balance internal calibration.

6.2 Cleaning

WARNING: Electrical Shock Hazard. Disconnect the Scout Balance
from the power supply before cleaning.
Make sure that no liquid enters the interior of the Terminal or Base.
Attention: Do not use solvents, harsh chemicals, ammonia or abrasive cleaning agents.
Clean the Balance at regular intervals.
Housing surfaces may be cleaned with a lint-free cloth slightly dampened with water or a mild
cleaning agent.

6.3 Troubleshooting

Symptom / Display
Balance will not turn on No power to Balance
Poor accuracy
Cannot calibrate
Cannot change menu
settings
Low Reference weight
Invalid Piece Weight
Operation Timeout
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6.4 Service Information

If the troubleshooting section does not resolve or describe your problem, contact your
authorized OHAUS service agent. For service assistance or technical support in the United
States call toll-free 1-800-672-7722 ext. 7852 between 8:00 AM and 5:00 PM EST. An OHAUS
product service specialist will be available to provide assistance. Outside the USA, please visit
our web site, www.ohaus.com to locate the OHAUS office nearest you.
1.800.561.8187
TABLE 6-1. TROUBLESHOOTING
Possible Cause
Improper calibration
Unstable environment
Security switch set to on
Unstable environment
Incorrect calibration masses
Security switch set to on
Reference weight too small
The weight on the pan is too
small to define a valid reference
weight.
Average piece weight is too
small
Weight reading is not stable
Busy (tare, zero, printing)
www. .com
Remedy
Verify connection and voltage
Perform calibration
Move balance to suitable location
Turn security switch off
Move balance to suitable location
Use correct calibration masses
Turn security switch off
Increase sample size
Increase average piece weight
Move balance to suitable location
Wait until completion
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