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Troubleshooting
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks
before calling for service, please see below. You can carry out some easy
checks according to this section before calling for service.
Warning! Don't try to repair the appliance yourself. If the problem persists after
you have made the checks mentioned below, contact a qualified electrician,
authorized service engineer or the shop where you purchased the product.
Problem
Appliance is not
working correctly
Odours from the
compartments
Noise from the
appliance
Possible cause & Solution
Check whether the power cord is plugged into the power outlet
properly.
Check the fuse or circuit of your power supply replace if
necessary.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during the automatic
defrost cycle, or for a short time after the appliance is switched on to
protect the compressor.
The interior may need to be cleaned.
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the freezer
compartment or other compartments.
Gurgling sound similar to water boiling.
Popping noise during automatic defrosting.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need
you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers knocking against each other.
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