THERE IS INTERIOR MOISTURE BUILDUP
NOTE: Some moisture buildup is normal.
Humid room? Contributes to moisture buildup.
Door(s) opened often or left open? Allows humid air
to enter the refrigerator. Minimize door openings and
keep doors fully closed.
ICE AND WATER
THE ICE MAKER IS NOT PRODUCING ICE OR ENOUGH
ICE
Ice maker turned on? Check the control panel to
make sure the ice maker is turned on.
New installation? Wait 24 hours after ice maker
installation for ice production to begin. Wait 72 hours
for full ice production.
Large amount of ice recently removed? Allow
24 hours for ice maker to produce more ice.
Reverse osmosis water filtration system connected
to your cold water supply? This can decrease water
pressure. See the "Water Supply Requirements"
section in the Installation Instructions.
THE ICE CUBES ARE HOLLOW OR SMALL
NOTE: This is an indication of low water pressure.
Reverse osmosis water filtration system connected
to your cold water supply? This can decrease water
pressure. See the "Water Supply Requirements"
section in the Installation Instructions.
Questions remain regarding water pressure? Call a
licensed, qualified plumber.
ICE IS STICKING TOGETHER IN THE ICE STORAGE BIN
It is normal for frost to be on top of the ice storage bin
due to normal opening and closing of the freezer.
It is normal for ice to stick together when it is not
dispensed or used frequently. It is recommended
that the ice storage bin be emptied and cleaned as
needed.
OFF-TASTE, ODOR, OR GRAY COLOR IN THE ICE
New plumbing connections? New plumbing
connections can cause discolored or off-flavored ice.
Ice stored too long? Discard the ice. Wash the ice
bin. Allow 24 hours for the ice maker to make new ice.
Odor transfer from food? Use airtight, moisture
-proof packaging to store food.
Are there minerals (such as sulfur) in the water? A
water filter may need to be installed to remove the
minerals.
Is there a water filter installed on the refrigerator?
Gray or dark discoloration in ice indicates that the
water filtration system needs additional flushing.
20
THE ICE MAKER WILL NOT OPERATE PROPERLY
Freezer door closed completely? Close the door
firmly. If it does not close completely, see "The doors
will not close completely".
Ice bin installed correctly? Be sure the ice bin is
firmly in position.
New installation? Wait 24 hours after ice maker
installation for ice production to begin. Wait 72 hours
for full ice production.
Has other ice been added to the bin? Use only
cubes produced by the current ice maker.
THE WATER DISPENSER WILL NOT OPERATE
PROPERLY
Is the water pressure at least 30 psi (207 kPa)? The
water pressure to the home determines the flow from
the dispenser. See the "Water Supply Requirements"
section in the Installation Instructions.
New installation? Flush and fill the water system.
Water filter installed on the refrigerator? The filter
may be clogged or incorrectly installed.
Is a reverse osmosis water filtration system
connected to your cold water supply? See the
"Water Supply Requirements" section in the
Installation Instructions.
LIGHTS
THE LIGHTS DO NOT WORK
Is the appliance in Sabbath Mode? See the
"Refrigerator Controls" or "Freezer Controls" section.
Has the door been open more than 5 minutes?
See the "Refrigerator Controls" or "Freezer Controls"
section.
NOTE: The lights in both refrigerator and freezer are
perimeter LEDs which do not need to be replaced. If the
lights do not illuminate when the door is opened call
1-800-JENNAIR (1-800-536-6247) for assistance or service.