IV. BEFORE CONTACTING SERVICE CENTRE
Problem
Possible cause
The scale is not turned on
The scale does not
work
The battery is worn out
You selected wrong unit of
measurement
Weight readings are
inaccurate
You did not follow the recom-
mended weighing procedure
The unit automati-
Auto Off feature activated
cally turns off
Bluetooth function on the mobile
device is disabled
The attempt of
synchronization or
Ready for Sky app on the mobile
transferring the
device is deactivated
data from the appli-
The Kitchen Scales and mobile
ance to the mobile
device are far away from each
device failed
other or there are strays for the
radio signal.
Note! In case any failure occur in the operation of the Ready for Sky app, it is not ob-
ligatory to apply to the service centre. Apply to REDMOND technical support service and
obtain the consultation of our specialists on error elimination and/or failure in Ready
for Sky operation. Your comments and suggestions concerning application operation will
be taken into account upon successive update. Contact data of user support service of
REDMOND appliances can be found in your country on the website www.redmond.
company. You may also obtain the help, filling the contact form provided on the website
V. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of
purchase. If the appliance fails to operate properly within the warranty period and is found
All manuals and user guides at all-guides.com
to be defective in material or workmanship, we will repair or replace it. This warranty
comes into force only in case the purchase date can be proved with an original warranty
service coupon containing a serial article number and accurate impress of the company
Solution
of the seller. This limited warranty does not cover damage caused by the failure to use
this product for its normal purpose or in accordance with the instructions on the proper
Switch on the appliance by pressing
the
button
use and maintenance of the product, or any kind of repair works. Do not try to disassemble
the device and keep all package contents. This warranty does not cover normal wear of
Replace the battery following the
the device and its parts (filters, bulbs, non-stick coating, sealing rings, etc.).
procedure outlined in "Before Op-
Service life and the applicable product warranty period start on the date of purchase or
erating" section
the date of manufacture (if the purchase date cannot be established).
Select the desired unit of measure-
You can determine manufacture date by the serial number on the identification label on the
ment
housing of the device. The serial number consists of 13 digits. The 6th and 7th digits of the
Always place the scale on a flat and
serial number refer to the month, whereas the 8th digit refers to the year of manufacture.
horizontal surface
Service life of the product, established by the manufacturer is 3 years from the date of
purchase, provided that the appliance is used and maintained in accordance with the
The scale automatically turns itself
user manual and applicable technical standards.
off after use in 5 minutes
Enable Bluetooth function on the
mobile device
Run the Ready for Sky app on the
mobile device
Ensure the distance between de-
vices does not exceed 15 metres and
be collected separately. Municipal disposal of recyclable wastes is free of charge. The
there are no strays for transmission
owners of old appliances are required to bring it to a waste facility centre. With this
of radio signal.
little extra effort, you can help to ensure that valuable raw materials are recycled and
pollutants are treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU – concerning
used electrical and electronic appliances (waste electrical and electronic equipment WEEE).
The guideline determines the framework for the return and recycling of used appli-
ances as applicable throughout the EU.
Bluetooth is the registered trademark of Bluetooth SIG, Inc.
App Store is the service mark of Apple Inc., registered in the USA and other countries.
Google Play is the registered trademark of Google Inc.
SkyScales RS-741S-E
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the
applicable collection point for the recycling of electrical and electronic
equipment. Do not throw away the electronic waste to help protect the
environment.
Old appliances must not be disposed with other household waste but must
GBR
7