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Trouble
• Heater
☛ Tip-over switch engaged.
☛ Manual user reset is activated.
Does Not
☛ Not plugged in properly.
Turn On.
☛ Electrical outlet does not hold plug
in securely.
☛ Thermostat set too low.
☛ Obstruction causing the heater not
to operate.
☛ Circuit breaker trips.
• Not Enough
☛ Heater is in Low Heat (1) setting.
Heat.
☛ Thermostat set to low.
• Heater
☛ The thermostat automatically turns
Cycles ON
the heater on and off to maintain
and OFF
selected comfort level.
Frequently.
• Fan Speed
☛ High Heat (2) and Low Heat (1)
Doesn't
settings control the heat output of
Change.
the heater and not the fan speed.
Fan runs at the same speed on all
settings.
• Unexpected
☛ You may hear a popping or
Noise.
crackling sound as the heater heats
up. This is normal and safe
operation. Once the heater heats up,
the crackling sound will go away.
• Unexpected
☛ There may be an odor or vapor
coming from the heater the first
Smell.
time you use it or after prolonged
or seasonal storage.
© 2014 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All rights reserved. Imported and
distributed by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions, 20 B Hereford
Street, Brampton, Ontario L6Y 0M1.
All manuals and user guides at all-guides.com
T R O U B L E S H O O T I N G
Troubleshooting for your Heater
Probable Cause
Solution
✔ Set heater upright on a level surface.
✔ Follow reset instructions listed in this manual.
✔ Ensure plug is properly inserted. Make sure
electrical outlet and circuit breaker are working.
✔ Have outlet replaced by a licensed electrician.
✔ Turn the Thermostat Control to the highest setting.
✔ Unplug the heater and remove all obstructions.
Position your heater 36 inches (91cm) away from
all objects.
✔ Make sure no other high wattage appliances are
operating on the same circuit and reset breaker if
needed.
✔ Change setting to High Heat (2).
✔ Turn Thermostat Control to the highest setting
until the heater restarts.
✔ To make this occur less frequently adjust the
thermostat control to the highest setting.
✔ Run heater in High Heat (2) for maximum heat
output.
✔ If the noise persists, call Sunbeam at
1-888-264-9669.
✔ This is normal and is the result of dust or other
debris accumulating on the heating element.
Make sure the heater is in a well ventilated area
and continue running until the odor or vapor goes
away.
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