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Before calling Customer service, review the chart below first .
Problem
Unit does not start
Dehumidifier does not
dry the air as it should
The unit makes a loud
noise when operating
Frost appears on the
coils
Water on floor
ES, AS, P1 or P2 appear
in the display
TROUBLESHOOTING TIPS
,
Make sure the dehumidifer's plug is pushed completely into the
outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset relative humidity
bucket is full.
Water bucket is not in the proper position.
Not enough time was allowed
Make sure there are no curtains, blinds or furniture blocking the
front or back of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are securely
closed.
Room temperature is too low, below 5 C(41 F).
There is a kerosene heater or something giving off water
vapours in the room.
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
This is normal. The dehumidifier has an auto-defrost feature.
Hose to connector or hose connection may be loose.
Back drain plug is removed without the bucket in place.
These are error codes and protection codes. See
PADS ON THE DEHUMIDIFIER
10
What to check
to
remove the moisture.
O
O
section.
level or
CONTROL
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