Malfunctions Of The Optional Refrigerator; Warranty Regulations And Service - Sartorius Stedim Biotech CERTOMAT BS-T Mode D'emploi

3.6.2.3 Malfunctions of the Optional Refrigerator

•
The refrigerator includes an internal winding protection
for overheat detection. This device cuts off the power
supply at overheating of the winding. The refrigerator
will automatically be enabled for restart after cooling
down of the winding. This may last up to 1 hour.
•
If the overheat protections cuts-off the refrigerator
often or repeatedly, you should contact your service
representative of the Sartorius AG.
•
Make sure that the ventilation grids did not sink in and
the device has a sufficient wall distance.
3.7

Warranty Regulations and Service

The Sartorius Stedim Biotech GmbH warrants its
products according to the terms specified in the
„General Terms and Conditions of Business" and unless
other terms were agreed upon in writing. Date of
reference is the date of delivery.
•
The guarantee includes defects and malfunctions due to
construction, production and material faults, however it
does not include defects due to wrong operation and
improper treatment and use. Furthermore it does not
apply for parts which became damaged due to normal
wear and for consumer materials.
•
The guarantee will lapse if the user or unauthorized
third persons modify the device technically or if they use
equipment, components and accessories, which have not
been passed by Sartorius Stedim Biotech GmbH for the
application in connection with the shaking cabinet.
Repairs can be carried out by the Sartorius AG service
representative or by authorized personnel of a
customer-owned workshop. Please inform your local
Sartorius AG sales representative or contact:
Sartorius AG
Servicezentrum Nord
Weender Landstraße 94-108
37075 Göttingen, Germany
Telephone +49.551.308.3729 / 3740 / 3741
Telefax +49.551.308.3730
38
•
Only spare parts passed by Sartorius Stedim Biotech
GmbH for the CERTOMAT ® BS-T must be used.
•
Defective units can be returned to the Sartorius AG.
Those apparatus sent to us for repair have to be in
hygienic perfect condition, clean and well packed. If
parts were polluted by media and media components,
they have to be cleaned, decontaminated, disinfected or
sterilised, according to the valid safety rules of this
particular application, e.g. for chemical or biological
safety.
The sender has to prove that he observed all safety
guidelines. For this purpose you have to fill in the
enclosed decontamination declaration and attach it to
the apparatus. No apparatus will be repaired without
declaration of decontamination or description of the
measures taken.
Transport damages or subsequent cleaning or
disinfection, if required, will be borne by the sender.