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Problems?
My headset will not enter pairing mode.
Make sure that any devices previously paired with the headset are turned
off. If the indicator light is flashing in blue, first turn off the other device, then
turn the headset off and on. The indicator light becomes steadily lit in blue
and you hear "ready to pair".
My phone doesn't find my headset when searching.
Make sure the indicator light on your headset is steadily lit in blue when your
phone is searching for devices. If not, press and hold the Call button and both
Volume buttons until you hear "Welcome to the Motorola HX550. Ready to
pair" or see the indicator light steadily lit in blue.
My headset will not pair with my phone.
If the indicator light is not steadily lit in blue when your phone is searching
for your headset, you can reset the headset by pressing and holding the Call
button and both Volume buttons until you hear "Welcome to the Motorola
HX550. Ready to pair" or see the indicator light steadily lit in blue. Then
follow pair & connect instructions.
My headset connected before, but now it's not working.
Make sure your phone is on and the Bluetooth feature is turned on in
your phone. If the Bluetooth feature was turned off or was turned on only
temporarily, you may need to restart the Bluetooth feature and pair your
phone and headset again.
If you have any additional questions, please call your hotline number
(0870-9010-555) or visit us at www.motorola.com .
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