ECOVACS ROBOTICS DEEBOT OZMO 960 Manuel D'instructions page 30

6. Troubleshooting
No. Malfunction
DEEBOT is not able to connect
10
to the home Wi-Fi network.
30
EN
Possible Causes
Incorrect home Wi-Fi username or password
entered.
Incorrect App installed.
DEEBOT is not within range of your home
Wi-Fi signal.
Network setup started before DEEBOT was
ready.
DEEBOT does not support 5 GHz Wi-Fi.
Your smartphone's operating system needs
to be updated.
Solutions
Enter the correct home Wi-Fi username and password.
Please download and install ECOVACS Home App.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Turn ON Power Switch. Press the RESET Button. DEEBOT
is ready for network setup when its Wi-Fi Indicator light
flashes slowly.
Make sure the robot has been connected with 2.4 GHz
Wi-Fi network.
Update your smartphone's operating system. The
ECOVACS App runs on iOS 9.0 and above, Android 4.0
and above.