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9.
Troubleshooting
If faults should occur on this appliance, check them using the following table:
Fault
The appliance is
switched on but
does not heat.
Water is not
draining out of
the cooking com-
partment.
The cooking
compartment
walls are scaled
up.
Stains in the coo-
king compart-
ment
Steam escaping
from the door.
For the display of error numbers, see page 63 section 9.1
If you cannot resolve the fault,
− turn off the appliance and disconnect from the mains,
− do not open the housing,
− contact customer service.
62
Possible cause
Main switch on front of the app-
liance is not turned on.
There is no power supply at all.
The circuit breaker has tripped.
An upstream energy optimising
unit has not switched on the
heating.
The outlet is blocked.
The softener is exhausted or in-
correctly set.
Seasoning added before coo-
king.
The seal has broken down or is
faulty.
Remedy
Turn on the main switch.
Contact the power supply company
Have possible appliance faults checked
by an authorised customer service.
Reset the circuit breaker.
Check the energy optimising unit.
Clean the outlet screen.
Regenerate the softener and have it
adjusted by the authorized customer ser-
vice.
Add seasoning after cooking.
Replace the seal on the cooking compart-
ment door.
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