Troubleshooting - Sanitaire HydroClean SC930 Guide De L'utilisateur

1624634_FloorWasherCS930.qxp_English 2/2/21 3:53 PM Page 13

TROUBLESHOOTING

WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from !
electrical outlet before performing maintenance or troubleshooting.
Problem
Reduced spray
OR
no spray
Loss of
suction
power
Brush roll is
not turning
Floor washer
won't
turn on
Floor washer
is leaking
Floor washer
is streaking
Floor washer
is not
drying floor
Possible causes
Solution tank may be empty
Solution tank may not be
seated completely
System isn't completely primed
Brush window is not latched
in place
Not holding trigger to spray
solution
Spray tips on nozzle clogged
Tanks may not be seated properly
Dirty tank has picked up
maximum amount of dirty water
and has reached full line
Brush cover is not latched
in place
Debris channel in nozzle is clogged
Filter clogged by debris
Brush roll is not installed properly
Floor washer is standing upright
Obstruction has caused brush roll
to stop
Obstruction has caused brush roll
to stop and shut down floor washer.
Handle not inserted properly into
body of floor washer
Brush roll is missing, misaligned or not
a genuine Sanitaire replacement
Filter is missing, misaligned or not a
genuine Sanitaire replacement
Dirty tank is full
Filter is clogged
Cap of clean water tank is not closed
properly
Too much water applied
Previous floor care products used
Brush roll cover not on tight
Filter is clogged
Continuous use with solution trigger
depressed
Remedies
Refill tank
Turn power OFF / Remove and reseat tank
Hold trigger for 10 to 15 seconds
Turn power OFF / Unplug floor washer and re-install
brush window
Hold trigger continuously while using
the floor washer
Use a paper clip to clean the spray tips located
underneath the brush roll window
Turn Power OFF / Remove both tanks and reseat
them so they fit properly
Empty dirty tank and make sure to make
slow cleaning passes back and forth while cleaning
Turn Power OFF / Unplug floor washer and
re-install brush cover
Clean the channel with a paper towel
Remove debris clogging the filter screen
and clean the filter
Turn Power OFF / Unplug floor washer and follow
instructions on page 12 for replacing brush roll
Recline floor washer to make brush roll turn on
Turn Power OFF / Unplug floor washer and
remove brush window and brush roll
cleaning hair and string off of brush ends
Unplug floor washer to reset the system. While
the machine is unplugged, remove the
brush cover and brush roll cleaning hair
and string off of brush ends
Remove the handle and re-insert into the
body of the floor washer making sure to push
down until you hear a "click"
Make sure genuine Sanitaire brush roll is
properly installed
Make sure genuine Sanitaire filter is
properly installed
Empty tank
Clean or replace filter
Remove the clean water tank and re-apply
the cap
Go over area without spraying down water
Contact product manufacturer regarding
how to remove
Remove brush roll cover and reattach making sure
latch clicks in place
Remove filter and clean thoroughly.
See EMPTY DIRTY WATER
Release solution trigger and use an additional forward
and reverse stroke over area cleaned
1-800-800-8975 13