7. TROUBLESHOOTING
A. FUNCTIONING TEMPERATURE
5°C ≤ Ambient Temperature ≤ 35°C When the ambient temperature is lower or higher than
the functioning temp, the dehumidifier stops.
When 5°C ≤ Ambient temp. ≤ 16°C, the compressor automatically defrosts at intervals;
during defrosting, the compressor stops and the fan keeps running.
B. BEFORE CALLING FOR SERVICE
Before contacting professional service, please review the trouble shooting list that includes
common occurrences that are not the result of a defect in workmanship or materials.
Problem
Possible Cause
Not working
No power supply
Water Full Indication Flashes.
Water tank is full or water tank is
not assembled well.
Room temperature - operation
temperature is too low or too
high <5°C or >35°C
Bad
Is the air filter clogged?
functioning
Is the intake duct or discharge
duct obstructed?
No air intake
Is the filter clogged?
Operation temperature or
humidity is too low.
Is air outlet or air inlet blocked
Loud noise
Is the unit placed on a horizontal
when running
and flat surface?
Is the filter clogged?
Water
Drainage pipe is not tightly
leakage.
connected.
Pipe is blocked.
Solution
Connect to a functioning outlet and
switch on
Drain water tank and replace it back
into the unit.
Self-Protection designed to protect
the unit. Cannot work under such
temperature.
Clean the air filter as instructed
Remove the obstruction from the
discharge duct or intake duct.
Wash the filter.
Under dry environment,
dehumidifying effect will be not so
obvious.
Clean the air outlet or air inlet.
Place the unit correctly
Wash the filter
Check the drainage pipe.
Clean the debris in pipe.
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