North American Commercial Limited Warranty
Model
All non-rider machines
except those listed below
T7, R14
7100
6100
3610, 3620, SW-24,
SW-28, S8,
T1 Battery Micro Scrubber
1000, 3220,
EX-SPOT-2, V-HDU-14,
2
V-WA-30
(material 1068029)
V5, 3200, 3400, 110, 250, 3090,
1
1
3110
, 3120
, Blower, SW-27P,
V-BP-5, V-BP-6, V-BP-10, V-CAN-5,
2
2
V-LWU– 3
, V-SMU-14
2
2
V-DMU-14
, V-DMU-15
1
Three (3) year limited warranty on electric motors
NEW MACHINE WARRANTY
Tennant Company warrants to the original purchaser, for the above-stated periods (whichever occurs first), that machines will be free from defects in
workmanship and material, provided that machines are installed, operated, and maintained in accordance with Tennant written manuals or other
instructions.
This warranty does not apply to damage or failure caused by accident, freight damage, misuse, negligence, abuse, improper repair, or maintenance of
the machines. Please refer to the Operator Manual for proper machine operation and maintenance instructions.
The warranty period begins on the installation date at the end-user site. A Machine Installation/Warranty Report form included with the Operator
Manual must be completed and returned immediately at the time of purchase. If proof of purchase is unavailable, the warranty begins ninety (90)
days after original sale to an Authorized Tennant dealer.
Demonstrator machines purchased from Tennant carry the same warranty as a new machine.
LABOR AND TRAVEL WARRANTY
Tennant will, at its option, provide labor and travel or pay for outside repair for the above-stated periods.
PARTS WARRANTY
Parts replaced or repaired under this warranty are guaranteed for the remainder of the warranty period. The parts warranty on batteries is pro-rated
from the Tennant Company shipping date. Consumable parts, expected to wear from normal use, are not covered under the parts warranty. These
consumable parts include, but are not limited to: belts, drive chains, brushes, pad drivers, filters, squeegees, tires [pro-rated for one (1) year on rider
machines], skirts, hand grips, battery cables, power cords, cord restraints, external hoses, vacuum bags, fuses and carbon brushes.
chargers and accessories are warranted for one (1) year.
REPAIR PARTS WARRANTY
After the warranty period expires, repair parts supplied by Tennant are warranted against defects for the period of ninety (90) days, with the exception
of batteries. Lithium-Ion and Lead acid batteries are pro-rated for twelve (12) months. All AGM and Gel batteries are pro-rated for ninety (90) days.
The repair parts warranty only covers parts, not labor or travel (see service labor section for terms).
SERVICE LABOR WARRANTY
Labor and travel performed by a Tennant service representative are warranted for thirty (30) days from the date the repairs are completed. This
policy does not cover work performed by any service company other than Tennant, and is restricted to the specific repair operation or component for
which a claim is made.
DISCLAIMER
TENNANT COMPANY EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TENNANT SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT, INCLUDING, BUT NOT LIMITED TO,
BUYER'S LOSS OF MATERIAL OR PROFITS, INCREASED EXPENSE OF OPERATION, BODILY INJURY, LOSS OF USE OF PROPERTY OR
DOWNTIME.
611763
821-02-01 Rev 10/11
Rotationally-
Molded
Parts
Components
10 years
3 years
10 years
3 years
10 years
3 years
10 years
2 years
10 years
1 year
10 years
3 years
10 years
1 year
1 year
1 year
,
,
2
Two (2) year limited warranty on electric motors
Tennant Company reserves the right to change its warranty policy without notice.
Battery
Labor
12 months pro-rated
3 years
12 months pro-rated
3 years
12 months pro-rated
2 years
12 months pro-rated
6 months
12 months pro-rated
1 year
AGM
3
6 months pro-rated
3 years
Lithium Ion 24 months
pro-rated
-
1 year
-
1 year
Travel
90 days (No travel on cord-
electric, 3540, or V-WD-16B)
90 days
6 months
6 months
90 days
90 days
None
None
3
Maximum 1 replacement under Warranty
Hourmeter
2500
1500
2000
1000
N/A
2500
N/A
N/A
Battery