6
Troubleshooting
Problem
The appliance does not work.
No or delayed response in several trials of
pressing on function key on the panel
The coffee is not hot enough.
The coffee cannot come out from spout.
The first cup of coffee is poor quality.
The touch buttons are not sensitive
The water tank is removed / the water level
is very low in the water tank but
alert.
Internal drip tray is filled with a lot of water.
Coffee is delivered too slowly or a drop at a
time.
Lack of bean indicator flashes but there is still
a lot of coffee bean inside the container.
The brewer or the coffee ground tray is
impossible to remove.
The appliance no longer performs the rinsing
cycle when switched on or off.
20 / EN
Cause
The appliance is not connected to the mains.
Appliance is under an electromagnetic
interference
Dirt over the panel
The cups have not been preheated.
The brewing unit is too cold.
Empty system function maybe used before.
The first run of grinder does not pour
sufficient quantity coffee power into the
brewing unit.
Excessive scale has built up.
The area near the water
have no
tank connector is wet.
Coffee powder too fine which block the water
to come out.
Coffee powder too fine which block the water
to come out.
Internal coffee powder outlet is blocked.
The appliance did not finish the self-cleaning
process and was switched off .
Improper handling when servicing the
appliance may be the cause.
Solution
Plug in and press the switch. Check the cable
and the Plug
Unplug the appliance. Restart after few
minutes Clean the panel with the cloth
provided
Rinse the appliance at least 3 times before
making the coffee.
Press the hot water button until water can
come out from spout.
Throw the coffee away. The other coffees
will always be of good quality.
Descale the appliance.
Wipe the water around the water tank
connector
Adjust the coffee fineness to bigger dot
during grinder operation.
Adjust the coffee fineness to bigger dot
during grinder operation.
Follow the steps of section Cleaning coffee
powder outlet.
Please switch on the machine again and let it
finish its auto cleaning process.
1. When the appliance is on, remove the
coffee group access door.
2. Press and hold the on/off button until you
hear 2 beeps.
3. Replace the coffee group access door.
Fully Automatic Coffee Machine / User Manual