OPERATION MANUAL
Trouble shooting
1.
When there is no picture present, please:
Make sure the direct connection from the source device to the display device without the Exzellenz
•
HDMI Cross Switch is working.
Check all connectors connect well or not.
•
Check the connecting cable is damaged or not.
•
Check the power of Exzellenz HDMI Cross Switch (or reset the switcher)
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2.
When there is only picture displayed and without sound:
Check the cable connection to see if it fits properly.
•
Check your cable to see if it supports video transmission only (DVI) or it is damaged.
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HDCP may not match very well at first connection; please reset your Exzellenz HDMI Cross
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Switch.
Do you connect any output to your Video recorder? HDCP will lock up audio part.
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3.
When use a coaxial audio cable to connect the Exzellenz HDMI Cross Switch to a Home Theater
System, no sound is delivered by the Home Theater System.
Please check the connection.
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The coaxial audio cable needs be connected to the coaxial audio input port of the Home Theater
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System.
The audio input selection of the Home Theater System needs be selected to a corresponding
•
coaxial audio input.
Please make sure the output audio format can be supported by the Home Theater System. If the
•
audio format is in Dolby
decoding.
4.
When use a coaxial audio cable to connect the Exzellenz HDMI Cross Switch to a Home Theater
System, the coaxial audio output only delivers stereo audio signal to the Home Theater System.
Because the HDTV (or Projector) which connected to the Output-A can only support stereo audio
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signal, the coaxial audio output will send out the audio signal based on the Output-A.
Please refer to the page 3 for audio output format adjustment.
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5.
When resolution could not show in 1080p.
Make sure your sources (HD DVD Player) and displays are fully supporting 1080p.
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Make sure your HDMI cables are capable of transmit 1080P video signal.
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6.
When 3D content could not be shown on your display.
Please make sure your sources and displays are 3D supported devices and also support the same
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3D format.
Please check the play mode of Blue-ray player has been set 3D mode or AUTO mode for video
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output
Please make sure the video content is 3D content.
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7.
If the presented picture is not a proper 3D image, please check whether the 3D format of your
sources (BD player, PS3, etc.) and displays (TV or projector) are correct setting.
8.
If the presented picture is symmetric, which showed with up and down or right and left symmetric
image, please check whether the TV or projector supports 3D display function and make sure the
12
function is enabled. If the TV or projector does not support 3D video format, please turn off the 3D
play mode of sources
Notice
Manufacturer reserves the right to make changes in the hardware, packaging and any
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accompanying documentation without prior written notice.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered
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trademarks of HDMI Licensing LLC.
Exzellenz HDMI Cross Switch incorporates HDMI
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Trademarks and brand names are the properties of their respective owners.
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PS3 is a trademark of Sony Computer Entertainment Inc.
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Dolby is a registered trademark of Dolby Laboratories.
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DTS is a registered trademark & the DTS logos and Symbol are trademarks of DTS, Inc.
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®
®
or DTS
format, the Home Theater needs to support Dolby
TM
technology.
®
®
or DTS