Horizon Hobby Dynamite Prophet DYNC2025 Manuel D'utilisation page 9

the rigors of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as Horizon
is not responsible for merchandise until it arrives and is accepted at our
facility. An Online Service Request is available at http://www.horizonhobby.
com/content/_service-center_render-service-center. If you do not have
internet access, please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product for service.
When calling Horizon, you will be asked to provide your complete name,
street address, email address and phone number where you can be reached
during business hours. When sending product into Horizon, please include
your RMA number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
Provided warranty conditions have been met, your Product will be serviced
or replaced free of charge. Service or replacement decisions are at the sole
discretion of Horizon.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any
issue with a LiPo battery, please contact the appropriate Horizon
Product Support office. Warranty Requirements - For Warranty
consideration, you must include your original sales receipt
verifying the proof-of-purchase date.
Non-Warranty Service - Should your service not be covered by warranty,
service will be completed and payment will be required without notification
or estimate of the expense unless the expense exceeds 50% of the retail
purchase cost. By submitting the item for service you are agreeing to
payment of the service without notification. Service estimates are available
upon request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight. Horizon accepts
money orders and cashier's checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon's Terms and Conditions found on our website
http://www.horizonhobby.com/content/_service-center_render-service-
center.
ATTENTION: Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender's choice and at the
sender's expense. Horizon will hold non-compliant Product
for a period of 60 days from notification, after which it will be
discarded.
9
EN
5-14-2015