Home troubleshooting
Problem
The general electrical
system is
malfunctioning
The electric sparker
does not work
The flames on the
burners are not uniform
The gas flow does not
appear to be normal or
no gas comes out
There is a smell of gas
in the kitchen area
The safety devices on
the different burners
don't work
You do not always need to call the technical assistance service.
Very often, you can solve the problem on your own. The
following table contains a few pieces of advice.
Important note:
Only authorised personnel from our Technical Services
Department can carry out work on the gas and electrical supply
systems.
Probable cause
- Defective fuse.
- The automatic safety
switch has tripped or
a fuse has blown.
- There is waste from food
or cleaning products
between the ignition
sparker and the burner.
- The burners are wet.
- The burner covers are
not located correctly.
- The different parts of the
burner have been
improperly assembled.
- The grooves on the
burners' gas outlets are
dirty.
- The gas mains are
turned off.
- If gas is supplied from a
gas bottle, it may be
empty.
- A gas tap has been left on.
- There may be a leak from the
coupling to the gas bottle.
- The control knob was
not held down long
enough.
- The grooves on the
burners' gas outlets are
dirty.
Solution
- Check the fuse in the main
fuse box and change it if it is
damaged.
- Check the main fuse box to
see whether the automatic
trip switch or a differential
switch has tripped.
- The space between the
ignition sparker and the
burner must be carefully
cleaned.
- Dry the burner covers
carefully.
- Make sure that the burner
covers are correctly located.
- Place the different pieces
correctly.
- Clean the grooves on the
burners' gas outlets.
- Turn on all stop cocks.
- Replace the gas bottle with
a full one.
- Check to see if any gas taps
are on.
- Check that the coupling is
correct.
- Once the burner is lit, hold
the control knob down a few
seconds longer.
- Clean the grooves on the
burners' gas outlets.
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