Chapter 7. Error Message Handling
◎ Error Message and Corrective Actions
LCD Message
0100 Cover Open
0101 Cover Open fail
0102 Jam door Open
0200 IC chip missing
0201 Ribbon Missing
0202 Ribbon Mismatch
0203 Security Check fail
0300 Ribbon Out
0400 Paper Out
0401 Paper Out
0500 Front Paper Jam 01
0501 Front Paper Jam 02
0502 Rear Paper Jam 01
0503 Front Paper Jam 03
0504 Rear Paper Jam 02
0505 Rear Paper Jam 03
0506 Front Paper Jam 04
0600 Paper Mismatch
1500 Cutter Error 01
1501 Cutter Error 02
Status
The front cover is opened
The front cover is not
opened
The jam door is open
No RFID key
No Ribbon detected
Installed ribbon does not
match RFID tag
Unsupported ribbon type
The ribbon is empty
Paper is not loaded.
The paper is empty
Paper jammed while
printing
Loaded paper roll does
not match to ribbon
Cutter functioned
abnormally
Corrective Action
Close the front cover
Press the button again to
reset
Close the jam door
Make sure the RFID tag
attached on the cover of
spool
Load the ribbon spool
Replace the right RFID tag and
adhere to ribbon spool
Replace to the right ribbon
Replace the ribbon
Load the paper roll.
Replace the paper roll
Remove jammed paper
according to the LCD message
and reload the paper. If the
error continues, please
contact HiTi dealers or
customer service center.
Replace with the right paper
roll.
Please contact HiTi dealers or
customer service center.
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