Service
Fault
Cause
Water not flowing
• Water supply interrupted
No filtered water,
• Safety shut-off of pump
Blue
®
handle flashes
red, E1 in the display
No filtered water, E2
• Exceeding the drawing time
in the display
No filtered water, E3
• No connection between fitting and
in the display
cooler/carbonator
• Cable or connector faulty
No filtered water,
• Fitting and cooler/carbonator not
synchronized
®
Blue
handle flashes
red, E4 in the display
No filtered water,
• Fault function of cooler/carbonator
®
Blue
handle flashes
red, E5 in the display
No filtered water,
• Values range does not concur
®
Blue
handle flashes
red, E6 in the display
No filtered water, E7
• Fault function of cooler/carbonator
in the display
• Filter capacity exceeded
®
Blue
handle flashes
orange, E8 in the
display
E9 flashes alternately
• cooler/carbonator overheated
with HI in the display
No carbon dioxide in
• CO
positions Medium
and Sparkling
Reset error message E9:
• Let cool down the cooler for least 10 -15 min
• Disconnect mains supply, wait 30 seconds and reconnect
Alternatively for interrupting mains supply:
• Let cool down the cooler for least 10 -15 min
• Press and hold the and buttons simultaneously until SE
flashes in the display.
• Release the buttons
• Wait about 10 Sek
• The remaining filter capacity will be displayed and error
message E9 is reset
cylinder not opened or empty
2
Remedy
- Open shut-off valves
- Open shut-off valves
- Disconnect mains supply, wait 30 seconds and
reconnect
®
- Close Blue
handle
- Connect plug-in connector
- Contact GROHE Service
- Synchronise with one another, see section
Installation
- Disconnect mains supply, wait 30 seconds and
reconnect
- Synchronise with one another, see section
Installation
- Disconnect mains supply, wait 30 seconds and
reconnect
- Change filter cartridge immediately
®
- Close Blue
handle, ensure ventilation and reduce
ambient temperature to max. 50 °F
- Let cool down the cooler for least 10 -15 min
- Reset error message E9, see below
- Fully open valve of CO
cylinder
If EE flashes or the problem cannot be rectified, interrupt the
power supply to the cooler/carbonator. Note down the serial
number of the cooler/carbonator on the rear of the device and
consult a specialist installer or contact the GROHE Service
Hotline via email under TechnicalSupport-HQ@grohe.com.
®
The GROHE Blue
Chilled cooler/carbonator may only be
repaired by GROHE Service.
cylinder or replace
2
10