Troubleshooting (cont.)
Symptoms
Probable Causes
B. The solenoid is
C. The solenoid
D. The filter(s)
8.
Sporadic
A. The faucet is
water flow.
B. The wires are
9.
Water is
A. The valve
dripping on
deck.
10. Sensor
A. The battery
flashes once
approximately
every 8
seconds. The
product
continues to
operate.
11. Sensor
A. The battery
flashes once
approximately
every 2
seconds. The
product does
not operate.
Kohler Co.
Recommended Action
B. Remove the spout and
plugged.
solenoid. Check the
solenoid holes for debris.
Refer to the Maintenance
Guide.
C. Remove the spout and
does not work.
solenoid. Replace the
solenoid. Refer to the
Maintenance Guide.
D. Clean the Filters. Refer to
are plugged.
the Maintenance Guide.
A. Verify that the faucet is
installed at
mounted flat to the deck
wrong angle to
surface and that the sensor
deck or
eyes are aligned to the user
misaligned
area. Ensure that the faucet
with user area.
is installed in a position
that is above the rim of the
lavatory.
B. Remove the spout and
pinched or
verify that the wires are
damaged.
tucked inside the spout
before reassembling.
A. Order a new O-ring for the
O-ring is
valve and install. Refer to
missing, cut,
the Maintenance Guide.
or damaged.
A. Replace the battery. The
power is low.
product may continue to
operate for several days
with low battery power.
The product requires a
2CR5 6 V lithium battery.
This item is not available
from Kohler Co. but can be
purchased at a local retail
store.
A. Replace the battery. The
power is
product requires a 2CR5 6
insufficient to
V lithium battery. This item
allow the
is not available from Kohler
product to
Co. but can be purchased
operate.
at a local retail store.
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1025498-2-E