Requesting Assistance or Service
To avoid unnecessary service calls, please
check the "Check Operation" section. It may
save you the cost of a service call. If you still
need help, follow the instructions below.
If you need assistance or service in U.S.A.
Call the KitchenAid Customer Interaction
Center toll-free at 1-800-422-1230.
Our consultants are available to assist you.
When calling: Please know the purchase date, and
the complete model and serial number
of your appliance This information will
help us better respond to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
•
Installation information
If you need replacement parts
If you need to order replacement parts, we recom-
mend that you only use factory-authorized parts.
These parts will fit right and work right, because
they are made to the same exacting specifications
used to build every new KitchenAid* appliance.
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
All manuals and user guides at all-guides.com
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
KitchenAid designated service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United
States.
To locate the designated KitchenAid service
company in your area, you can also look in your
telephone directory Yellow Pages.
To locate factory-authorized parts in your area, call
our Customer Interaction Center telephone number,
your nearest authorized service center, or KitchenAid
Factory Service at 1-800-442-1111.
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