Troubleshooting - Classe CDP-100 Manuel Du Propriétaire

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Troubleshooting

In general, refer any service problems to your Classé dealer. Before contacting your
dealer, however, check to see if the problem is listed here. If it is, try the suggested
solutions. If none of these solves the problem, contact your Classé dealer.
1. My CD is skipping.
• Gently clean the disc itself using a damp, soft cloth, wiping along the radius
of the disc rather than around the circumference. (Cleaning discs in this
manner minimizes the chance of damaging the disc.)
• The CD itself may already be damaged. Try several other discs, to see whether
the problem is widespread or limited to a particular CD.
2. There is no sound and the Standby LED is not lit.
• Ensure the player is plugged into the AC mains, and that the AC mains are
operating normally.
• Check that the main power switch on the rear of the unit is on.
• Your display may be set to timeout, and the CDP-100 may simply be in
pause or stop mode. Touch the screen to reactivate it so you can see the state
of the unit, or simply press the Play key on the remote control.
• Unplug the unit for at least thirty seconds and then plug it in again; try
powering it up. (Sometimes a brownout or short-term loss of power might
require a restart.)
• Verify that the AC mains is not out of range. The unit will automatically
attempt to protect itself from improper AC mains voltages by not powering
up.
• If none of these solutions work, please consult your Classé dealer for
assistance. There are no user-serviceable parts inside your unit.
3. A disc was inserted, but the machine rejected it and asked for another
disc to be inserted.
• Check that the disc is compatible with your unit. The CDP-100 will play CD
Audio discs only.
• Ensure that the disc surface is clean, and try reinserting it.
• Check that the label side of the CD is facing up.
4. The disc is spinning but there is no sound in one or both channels.
• Check that both interconnect cables are properly connected between the
outputs of the CDP-100 and the inputs of your preamplifier or integrated
amplifier.
• Ensure that the preamplifier/amplifier units being used are properly
configured. (You may need to consult those units' owner's manuals for more
information.)
5. The screen shows an error message and the Load button does not eject
the disc (or the player shows some other anomalous behavior).
• Press the Standby button so the screen dims and the blue light goes on.
• Using the rear panel power switch, turn off the unit for at least thirty
seconds. Then turn the power back on and press Standby to restart the unit.
6. The IR remote control seems not to function.
• Ensure that there are no obstacles between the IR remote and the IR sensor
(located to the right of the Mute button).
• If the batteries are weak, replace them with fresh ones.