Warranty Period; Warranty Handling; Warranty Exclusions - Topcom OGATECH OG-S60 Manuel D'utilisateur

OGATECH OG-S60/TWIN/TRIPLE/QUATTRO
The icon flashes
Base or handset do not ring
Tone is good, but there is no
communication
Not possible to transfer a call
on PABX
Telephone does not react to
pressing the keys
8 Warranty
8.1

Warranty period

The device has a 24-month warranty period. The warranty period starts on the day the new
unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt,
on which the date of purchase and the unit-model are indicated.
8.2

Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase
note and a filled in service card.
If the unit develops a fault during the warranty period, the service center will repair any
defects caused by material or manufacturing faults free of charge, by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, colour and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by the service centre.
8.3

Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories are not covered by the warranty.
Cordless phones are designed to work with rechargeable batteries only. The damage caused
by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
28
All manuals and user guides at all-guides.com
Handset out of range
The base has no power
supply
The handset is not registered
on the base
The ringing volume is zero or
low
The dialling mode is wrong
The FLASH time is too short Set the unit to Long Flash
Manipulation error
Bring the handset closer to
the base
Check the mains connection
to the base
Register the handset on the
base
Adjust the ringing volume
Adjust the dialling mode
(pulse/tone)
time
Remove the batteries and put
them back in place
OGATECH OG-S60/TWIN/TRIPLE/QUATTRO