Steinbach HJ3012 Notice D'utilisation page 43

Fault description
The device does not completely
move up the wall.
The app does not show any
available devices.
The device does not function.
The device does not sink.
The device rises to the surface.
The drive belt tears off.
If the problem cannot be solved, contact the customer service listed on the last page.
Cause
The filter is clogged.
Algae grows on the walls.
The water temperature is too high or
too low.
The drive belt or the cleaning rollers
are worn.
The device is too light and topples.
The pH value and the chlorine
quantity are not properly set.
The device has too little buoyancy.
Inactive services or missing
authorizations.
The control unit is not completely
plugged in.
The control unit needs a different
voltage than the local one.
There is air in the device.
The salt content is too high and the
device has more buoyancy.
The device climbs too high or there
is air trapped in the device.
The salt content is too high and the
device has more buoyancy.
There are foreign objects in the
drive.
Remedy
Clean the filters.
Clean the pool walls.
Operate the device at water
operating temperature (see section
"Technical data").
Check the drive belt and cleaning
rollers for wear and replace them if
necessary.
Switch off the device and let all the
air escape.
Adjust the pH value and the chlorine
value to the correct value (see
section "Technical data").
Attach additional buoyancy aids
(part of the package contents). See
"Installing the buoyancy aids".
- Activate Bluetooth and, with
Android, GPS as well.
- Allow the app to obtain the
device's location.
Check the plug connection of the
power cable and the control unit.
Contact customer service.
Switch off the device and let all the
air escape.
Set the correct salt content. See
section "Technical data".
Switch off the device and let all the
air escape.
Set the correct salt content. See
section "Technical data".
Contact customer service.
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