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7.3. Charging the Battery
Only charge the product in a clean, dry location at a
temperature within the recommended charging temperature
range.
Warning
• Never plug in the plug if the charging socket, power
supply cable or the electrical socket are wet. The electrical
equipment is not adequately protected against moisture.
• Do not charge the product indefinitely. This can damage
the battery despite overcharge protection.
• Only connect the product to a socket that has been
approved for the device. The socket must be installed close
to the product and easily accessible.
• Connect the power supply included to an electrical
socket and the charging socket to charge the battery. By
connecting, the product activates automatically and the
product will adjust itself to the neutral position. Charging
begins automatically. (See Figure 3; no. 6)
• The status LED on the power supply and the charge level
display light up while charging. (See Figure 3; no. 3)
Note – Disconnecting the power cable
• Unplug the cable from the charging socket first.
• Then unplug the other cable end from the electrical
socket.
• Place the cable in a safe place.
Charging error
Charging is interrupted when an error occurs. The status LED
on the power supply will go out completely. If the charge level
indicator on the product also goes out, proceed as follows:
• Make sure that the power is connected and the cable fits
securely in the charging socket.
• If the charge level indicator does not light up with proper
power supply, unplug the power cable and start the charging
process over.
• If this does not solve the problem, please contact our
Support team.
Partial charge
If the battery does not charge completely, this partial charge
may negatively affect the charge level indicator. This may
cause a higher charge level to be displayed than actually
available.
• Always check the charge level indicator after switching on.
• Afterwards, drive for approximately three to four minutes
and then check the indicator again. If you notice the
batteries drain suddenly in this amount of time, the batteries
may only be partially charged.
• Recharge the batteries in this case.
Warning
Do not drive the product when the batteries are completely
drained.
10
7.4. Effect of the temperature on
performance
The battery is usually significantly warmer than the ambient
temperature. This temperature rise comes from the electricity
emitted (by driving) or absorbed (by charging).
Travelling in heat and cold
• The battery is the most efficient in temperatures that are
approximately in the middle of the recommended operating
temperature range.
• Cold batteries usually decrease the range more than
batteries at close to room temperature.
Charging in heat and cold
• Always keep the battery within the recommended charging
temperature range before and during charging.
(See Table 3, Temperature range)
• Your battery charges best when the temperature is
approximately in the middle of the recommended charging
temperature range. Batteries that are too hot or cold may
require more time or may not charge at all.
Empty battery
• A red, blinking charge level indicator will signal that a
battery is almost empty. In this case, maintain control and
dismount.
Note
• It is possible that old, cold, over-stressed or poorly
maintained batteries will develop a high resistance.
• This, however, may indicate that a battery is almost
empty, even when the batteries had been recently
charged.
• In this case, the battery is depleted and a specialist must
replace it.
7.5. Replacing the batteries
Note
• Never replace your battery yourself.
• You will void your warranty by changing the battery
independently and you will have to take into account a
lesser range and reduce battery charging performance.
• If damaged, do not use the device any more.
7.6. Transporting batteries
Make sure that the battery remains attached to the product
during transporting or shipping and that it does not become
damaged.
Avoid direct heat exposure, moisture, and strong shocks.