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Warning
• Avoid excessive water exposure.
• Do not immerse the product in water. This may result in
permanent damage.
• Do not immerse the batteries or lower section in water.
• Do not expose the product to heavy rain or persistent
downpours (including while driving, storing or
transporting).
• Do not clean with pressure washers or high-pressure
hoses. These devices may introduce water in components
that should remain dry.
• No water may enter the charging socket under any
circumstance.
Caution
Do not clean the treads or tyres with special cleaning
products. These products may affect traction and stability.
8.7. Storing the product
• To maximise and preserve the battery performance, charge
the battery for at least three hours once a month or after 12
hours of use, whichever comes first. Only charge the battery
in the specified charging temperature range.
• Store the product (and its battery) indoors in a dry location.
Avoid moisture, high humidity and extreme temperatures by
all means.
• Only store the product in the recommended charging
and storing temperatures (see Table 3) to guarantee the
battery's full performance.
Caution
If you do not charge the battery, it may completely drain
over time and become permanently damaged. Use the
supplied charger only.
9. Fault tracing and troubleshooting
Warning
• Always switch the product off and unplug the power
cable before servicing.
• Do not open the lower section, console or gearbox under
any circumstance.
• There are no parts inside that you can service yourself.
• You may be electrocuted and risk voiding your warranty
by opening the housing, and you may also damage the
product severely enough that it may no longer be used
safely.
12
9.1. Replacing components and spare parts
If you have to replace a damaged or worn part, please contact
our Support team.
9.2. Maintenance
Follow these procedures if the Troubleshooting section in
this operating instructions instruct you to do so.
9.3. Checking the tyre pressure
Tools required: Tyre pressure gauge.
• Turn the product on its side.
• Turn the lower section until you can reach the valve stem on
the outside.
• Measure the tyre pressure.
For more information, see Tyre pressure (Table 2).
Warnung
• Always inflate the tyres to the pressure provided in the
Technical Specifications of your product model.
• High or low pressure can cause traction loss or damage to
the device. This carries risk of falling and injury.
9.4. Troubleshooting
Troubleshooting methods
You may correct certain problems with your device by yourself.
Warning
Always switch the product off and unplug the power cable
before servicing or attaching components or accessories.
The device pulls to one side while driving
You must read the following maintenance procedures before
trying to correct the problem.
Recommended solutions:
• Make sure that both tyres have the same tyre pressure and
that it corresponds to the recommended values
(see Tyre pressure, Table 2).
• If one or both tyres are not inflated appropriately, inflate the
tyre(s) to the correct value and make sure that the pressure is
the same in both tyres.
• Distribute your weight equally on both feet. If you press
harder on one foot, the Cruiser will pull in this direction.